Refund Policy
Refund & Return Policy
Effective Date: 1st June 2025
At DeliciousBasket.in, customer satisfaction is our top priority. We take great care to ensure the quality and safe packaging of every product you receive. However, due to the nature of food and grocery items, we follow a limited return and refund policy as outlined below.
🔁 Returns
We do not accept returns for food, beverages, or perishable items due to safety and hygiene reasons. However, in the rare event that:
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You receive the wrong product
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The product is damaged or expired upon delivery
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There is a missing item in your order
You may request a replacement or refund within 24 hours of delivery by contacting our support team at customercare.deliciousbasket@gmail.com with photos and order details.
💸 Refunds
Refunds will be issued:
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If your order is cancelled before dispatch
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If we are unable to fulfill your order
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If you receive a damaged, defective, or incorrect product, and we are unable to replace it
Refunds are processed to the original payment method within 5–7 business days after approval.
❌ Non-Refundable Items
We do not offer refunds for:
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Products returned without approval
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Customer dislike or change of mind
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Delays caused by courier partners beyond our control (though we’ll assist in resolving such issues)
📩 How to Request a Refund
To initiate a refund or report an issue:
- Whatsapp: +91 81694 16040
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Mention your Order ID, a brief description, and attach clear photos
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Submit your request within 3 hours of receiving the product
We’re here to ensure your experience with Delicious Basket is smooth, reliable, and trustworthy. Thank you for shopping with us!